Privacy Policy
Introduction
This Privacy Policy is a part of the Terms and Conditions and all terms defined in the Terms and Conditions have the same meaning used here in this Privacy Policy.
This Privacy Policy statement shall apply to all users who visit and access SportLive's website and mobile application (collectively referred to as "Website"). The users unconditionally agree that browsing the Website and/or using its services signifies their unconditional assent to this Privacy Policy.
SportLive/we respect the privacy of it's users and is committed to protect it in all respects. Any dispute with SportLive over privacy matters are subject to this Privacy Policy read in conjunction with the Terms and Conditions.
Personal Information
This Privacy Policy is published in compliance of:
- Section 43A of the Information Technology Act, 2000; and
- Regulation 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (the "SPI Rules")
"Personal Information" is defined under the SPI Rules to mean any
information that relates to a natural person, which, either
directly or indirectly, in combination with other information
available or likely to be available with a body corporate, is
capable of identifying such person.
The SPI Rules further define "sensitive personal data
or information" of a person to mean Personal Information about
that person relating to:
- passwords;
- financial information such as bank accounts, credit and debit card details or other payment instrument details;
- physical, physiological and mental health condition;
- name, age, address, e-mail, phone number, date of birth, sexual orientation;
- medical records and history;
- biometric information;
- information received by body corporate under lawful contract or otherwise;
- visitor details as provided at the time of registration or thereafter; and
- call data records.
All the aforementioned information is collectively referred to as
"Personal Information."
The information about the users as collected by SportLive is: (a) information supplied by the users and (b) information automatically tracked while navigation (Information).
By using SportLive's Website or its services, you consent to collection, storage, and use of the Personal Information you provide (including any changes thereto as provided by you) for any of the services that we offer.
To avail certain sites/ services on our Websites, the users may be required to provide certain information for the registration process that may include but not limited to :- a) your name, b) email address, c) sex, d) age, e) PIN code, f) credit card or debit card details, g) medical records and history, h) sexual orientation, i) biometric information, j) password etc., and / or your occupation, interests, and the like.
SportLive presumes adequate and lawful parental consent in case the Personal Information is shared by a user under the age of 18 years.
The information as supplied by the users enables us to improve our Website and provide you the most user-friendly experience. All required information is service dependent and SportLive may use the above said user information to, maintain, protect, and improve its services (including advertising services) and for developing new services.
Such information will not be considered as sensitive if it is freely available and accessible in the public domain or is furnished under the Right to Information Act, 2005, any rules made there under or any other law for the time being in force.
The primary reason for gathering information is to improve our products, deals, services, website content and navigation.
The information about the users as collected by SportLive is: (a) information supplied by the users and (b) information automatically tracked while navigation (Information).
By using SportLive's Website or its services, you consent to collection, storage, and use of the Personal Information you provide (including any changes thereto as provided by you) for any of the services that we offer.
To avail certain sites/ services on our Websites, the users may be required to provide certain information for the registration process that may include but not limited to :- a) your name, b) email address, c) sex, d) age, e) PIN code, f) credit card or debit card details, g) medical records and history, h) sexual orientation, i) biometric information, j) password etc., and / or your occupation, interests, and the like.
SportLive presumes adequate and lawful parental consent in case the Personal Information is shared by a user under the age of 18 years.
The information as supplied by the users enables us to improve our Website and provide you the most user-friendly experience. All required information is service dependent and SportLive may use the above said user information to, maintain, protect, and improve its services (including advertising services) and for developing new services.
Such information will not be considered as sensitive if it is freely available and accessible in the public domain or is furnished under the Right to Information Act, 2005, any rules made there under or any other law for the time being in force.
The primary reason for gathering information is to improve our products, deals, services, website content and navigation.
Cookies
To improve the responsiveness for our users, we may use
"cookies", or similar electronic tools to collect information to
assign each user a unique, random number as a user Identification
(user ID) to understand the user's individual interests using the
identified computer. Unless you voluntarily identify yourself
(through registration, for example), we will have no way of
knowing who you are, even if we assign a cookie to your computer.
The only Personal Information a cookie can contain is information
you supply. A cookie cannot read data off your hard drive. Our
advertisers may also assign their own cookies to your browser (if
you click on their ads), a process that we do not control. We
receive and store certain types of information whenever you
interact with us via Website, application or service though your
computer/laptop/netbook or mobile/tablet/pad/handheld device etc.
Once the User permits, we may obtain additional information such as list of apps installed on your device, device information, location, network carrier ("Information") available on your device, to personalise your experience and improve the app suggestions. This data may be shared within Times Internet Limited and its group portals/applications including Times Internet Limited ad portal "Colombia". Please be informed that the data collection is handled securely, including transmitting it using modern cryptography (secure HTTPS connection). Please note that the Information shall not be shared with any third party and shall be purely utilized for enhancing the user experience and personalising the services within SportLive networks.
Once the User permits, we may obtain additional information such as list of apps installed on your device, device information, location, network carrier ("Information") available on your device, to personalise your experience and improve the app suggestions. This data may be shared within Times Internet Limited and its group portals/applications including Times Internet Limited ad portal "Colombia". Please be informed that the data collection is handled securely, including transmitting it using modern cryptography (secure HTTPS connection). Please note that the Information shall not be shared with any third party and shall be purely utilized for enhancing the user experience and personalising the services within SportLive networks.
Opting out
If a user opts out using the Ads Settings, the unique
DoubleClick cookie ID on the user's browser is overwritten with
the phrase "OPT_OUT". Because there is no longer a unique cookie
ID, the opt-out cookie can't be associated with a particular
browser.
Log file information
We automatically collect limited information about your
computer's connection to the Internet, mobile number, including
your IP address, when you visit our Website, application or
service. Your IP address is a number that lets computers attached
to the Internet know where to send you data -- such as the pages
you view. We automatically receive and log information from your
browser, including your IP address, your computer's name, your
operating system, browser type and version, CPU speed and
connection speed. We may also collect log information from your
device, including your location, IP address, your device's name,
device's serial number or unique identification number (e.g. UDiD
on your iOS device), your device operating system, browser type
and version, CPU speed, and connection speed etc.
Information from other sources
We may receive information about you from other
sources, add it to our account information and treat it in
accordance with this Privacy Policy. If you provide information
to the platform provider or other partner, whom we provide
services, your account information and order information may be
passed on to us. We may obtain updated contact information from
third parties in order to correct our records and fulfil the
services or to communicate with you.
Demographic and purchase information
We may reference other sources of demographic and other
information in order to provide you with more targeted
communications and promotions. We use Google Analytics, among
others, to track the user behaviour on our Website. Google
Analytics specifically has been enable to support display
advertising towards helping us gain understanding of our users'
Demographics and Interests. The reports are anonymous and cannot
be associated with any individual personally identifiable
information that you may have shared with us. If you don’t want
Analytics to be used in your browser, you can install the Google Analytics browser add-on.
Links to third party sites/ad-servers
The Website or application may include links to other websites or
applications. Such websites or applications are governed by their
respective privacy policies, which are beyond our control. Once
you leave our servers (you can tell where you are by checking the
URL in the location bar on your browser), use of any information
you provide is governed by the privacy policy of the operator of
the application, you are visiting. That policy may differ from
ours. If you can't find the privacy policy of any of these sites
via a link from the application's homepage, you should contact
the application or website owners directly for more information.
When we present information to our advertisers -- to help them
understand our audience and confirm the value of advertising on
our Websites or applications -- it is usually in the form of
aggregated statistics on traffic to various pages / content
within our Websites or applications.
We use third-party advertising companies to serve ads when you visit our Websites or applications. These companies may use information (not including your name, address, email address or telephone number or other personally identifiable information) about your visits to this and other Websites or application, in order to provide advertisements about goods and services of interest to you. We do not provide any Personally Information to third party websites/ advertisers/ ad-servers without your consent, except in the circumstance mentioned in below clause.
We use third-party advertising companies to serve ads when you visit our Websites or applications. These companies may use information (not including your name, address, email address or telephone number or other personally identifiable information) about your visits to this and other Websites or application, in order to provide advertisements about goods and services of interest to you. We do not provide any Personally Information to third party websites/ advertisers/ ad-servers without your consent, except in the circumstance mentioned in below clause.
Information Sharing
SportLive may share the sensitive Personal Information
to any third party/Service Provider/Alliance Partner without
obtaining the prior consent of the user in the following limited
circumstances:
- When it is requested or required by law or by any court or governmental agency or authority to disclose, for the purpose of verification of identity, or for the prevention, detection, investigation including cyber incidents, or for prosecution and punishment of offences. These disclosures are made in good faith and belief that such disclosure is reasonably necessary for enforcing these Terms and Conditions; for complying with the applicable laws and regulations.
- SportLive proposes to share such information within its group companies and officers and employees of such group companies for the purpose of processing Personal Information on its behalf. We also ensure that these recipients of such information agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.
- SportLive may use third-party advertising companies to serve ads when the user visits the Website. These companies may use Personal Information about the user's visit to the Website and other websites in order to provide advertisements about goods and services of interest to the user.
- SportLive shall transfer information about the user in case SportLive is acquired by or merged with another company.
Accessing and Updating Personal Information
When you use SportLive's Websites, we make good faith
efforts to provide you, as and when requested by you, with access
to your Personal Information and shall further ensure that any
Personal Information or sensitive personal data or information
found to be inaccurate or deficient shall be corrected or amended
as feasible, subject to any requirement for such Personal
Information or sensitive personal data or information to be
retained by law or for legitimate business purposes. We ask
individual users to identify themselves and the information
requested to be accessed, corrected or removed before processing
such requests, and we may decline to process requests that are
unreasonably repetitive or systematic, require disproportionate
technical effort, jeopardize the privacy of others, or would be
extremely impractical (for instance, requests concerning
information residing on backup tapes), or for which access is not
otherwise required. In any case where we provide information
access and correction, we perform this service free of charge,
except if doing so would require a disproportionate effort.
Because of the way we maintain certain services, after you delete
your information, residual copies may take a period of time
before they are deleted from our active servers and may remain in
our backup systems.
Information Security
We take appropriate security measures to protect against
unauthorized access to or unauthorized alteration, disclosure or
destruction of data. These include internal reviews of our data
collection, storage and processing practices and security
measures, including appropriate encryption and physical security
measures to guard against unauthorized access to systems where we
store personal data.
All information gathered on SportLive is securely stored within the SportLive controlled database. The database is stored on servers secured behind a firewall; access to the servers is password-protected and is strictly limited. However, as effective as our security measures are, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the internet. And, of course, any information you include in a posting to the discussion areas is available to anyone with internet access.
However the internet is an ever evolving medium. We may change our Privacy Policy from time to time to incorporate necessary future changes. Of course, our use of any information we gather will always be consistent with the policy under which the information was collected, regardless of what the new policy may be.
All information gathered on SportLive is securely stored within the SportLive controlled database. The database is stored on servers secured behind a firewall; access to the servers is password-protected and is strictly limited. However, as effective as our security measures are, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the internet. And, of course, any information you include in a posting to the discussion areas is available to anyone with internet access.
However the internet is an ever evolving medium. We may change our Privacy Policy from time to time to incorporate necessary future changes. Of course, our use of any information we gather will always be consistent with the policy under which the information was collected, regardless of what the new policy may be.
Grievance Redressal
Redressal Mechanism: Any complaints, abuse or concerns with
regards to content and or comment or breach of these terms shall
be immediately informed via in writing or through email signed with the
electronic signature to .
sportlive.com
Email: support@sportlive.com
sportlive.com
Email: support@sportlive.com
We request you to please provide the following
information in your complaint:
- A physical or electronic signature of a person authorized to act on behalf of the copyright owner for the purposes of the complaint.
- Identification of the copyrighted work claimed to have been infringed.
- Identification of the material on our website that is claimed to be infringing or to be the subject of infringing activity.
- The address, telephone number or e-mail address of the complaining party.
- A statement that the complaining party has a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent or the law.
- A statement, under penalty of perjury, that the
information in the notice of copyright infringement is accurate,
and that the complaining party is authorized to act on behalf of
the owner of the right that is allegedly infringed.